Shipping Information

Shipping

Most in-stock products ship within 1-2 business days from our warehouse in Canada.

We are pleased to offer FREE shipping for standard delivery to most everywhere in Canada on orders greater than $69.99. For orders less than $69.99 we charge a FLAT shipping rate of $14.99 to most areas within Canada. We offer shipping to the US addresses for a FLAT rate of $14.99 per order.

We normally ship your order via FedEx Ground.

If you would like to ship using an express carrier, we recommend that you contact us prior to shipping so that we can provide you with a rate. Please note that some remote addresses and oversize products do not qualify for free or flat rate shipping and will be subject to additional charges.

We can virtually ship to address in the world. For customers outside of Canada, please contact us directly for a shipping quote prior to finalizing your order.

Delivery Times

Standard Delivery Times within Canada to most major centres: 2-9 days

NOTE: If you require your order for a special event or a critical date, please be sure to indicate that on your order so that we can check to see if it can be delivered in time.

What if I am not home to receive my package?

If the carrier attempts to make a delivery and no one is home, they may look for a safe place to leave your package, such as a milk box, porch, garage or security desk. Otherwise, they'll leave a delivery notice indicating where and when you can pick up your package - typically at your local postal outlet. Normally, the courier will try to deliver a few times. If they can't make contact with you then the goods will be returned to us at your cost.

Tracking Numbers

All orders are assigned a tracking number.  Once your order has been shipped, a Shipping Confirmation email will be sent to you. Upon receipt of the Shipping Confirmation email, you will be able to login to your account to view your tracking number.